quality and service
QUALITY MADE IN GERMANY
It goes without saying that we take charge of the manufacture of our products ourselves. Constant control and improvement are a matter of course for us. Quality is therefore not just an empty promise.
30-YEAR GUARANTEE
Unique quality requires a unique guarantee: this 30-year guarantee from Smoothy® applies to all material and manufacturing defects in the cover, inner bag and filling material. So if you find any quality defects in your Smoothy® Premium bean bag – let us know and we will promptly replace it!
TOLL-FREE SERVICE HOTLINE
Premium quality doesn’t stop with the product for us. That’s why we’ve set up a toll-free hotline which is there for you from Monday to Friday, 8am until 6pm. Phone: 0911 - 801 911 50..
PRIVACY IS IMPORTANT TO US
The careful handling of your personal data is of the highest priority at Smoothy®. When collecting, processing and using your personal data, we strictly adhere to the legal regulations of the Federal Data Protection Act and the German Telemedia Act (TMG).
3% OFF FOR WIRE TRANSFER
For all customers who pay in advance via pre-payment, we will give a 3% extra discount as a thank you for your trust.
THE CUSTOMER IS KING
At Smoothy®, we ensure that you are completely comfortable with your purchase. Everything should be aimed at fulfilling your desires and needs – for an experience fit for a king.
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Certified by Trusted Shops, |
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100-day return policy |
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Quick delivery |
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Free shipping |
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Purchase from factory |
